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Obtenha acesso a este curso e a mais de 2 800 horas de formação com Premium.
Mastering Patient Management. Keep Your Energy High and Your Practice Flourishing
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Mastering Patient Management. Keep Your Energy High and Your Practice Flourishing
Anna-Maria Yiannikos0:01
Introduction and Role of Patient Management
3:04
80‑20 Rule and Ideal Patient Profile
9:20
Handling Complaints and Excessive Questions
17:06
Fear, False Beliefs, and Price Objections
26:44
Negotiation Techniques and Conflict Resolution
A aula está incluída nos próximos cursos:
Obtenha acesso a este curso e a mais de 2 800 horas de formação com Premium.
O que está incluído em
Este webinar
Detalhes
47m
0.75 CE Credits

Inglês
Acesso à gravação durante o período de Premium
Programa de aula
– The principles of the 80/20 rule. Application in clinical scenarios
– Identify and address problems and concerns of patients to regain control and empower your practice
– The 5 steps of dealing with patient complains
– The 5 steps to solve problems with courtesy and care
– Enhance the ability to understand your patients' concerns and needs
– Master effective communication. Practical communication skills to engage with patients
– Strategies to setting and maintaining boundaries with your patients
– Promote a professional and respectful environment within your practice
– Strategies to maintain high energy levels and a positive outlook. Manage difficult patients with confidence and poise.
Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorative dentist, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.
A aula está incluída nos próximos cursos:
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