OHI-S Dental portal

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O que está incluído em

essa aula premium

Detalhes

47m

0.75 CE Credits

inglês

Acesso à gravação por 180 dias ou ilimitado com Premium

A aula está incluída nos próximos cursos:

2h 27m

Curso | 4 aulas + 1 grátis

Patient Communication and Dental Office Management: Protocols, Clinical Tips, and Strategies

Anna-Maria Yiannikos

Programa de aula

– The principles of the 80/20 rule. Application in clinical scenarios

– Identify and address problems and concerns of patients to regain control and empower your practice

– The 5 steps of dealing with patient complains

– The 5 steps to solve problems with courtesy and care

– Enhance the ability to understand your patients' concerns and needs

– Master effective communication. Practical communication skills to engage with patients

– Strategies to setting and maintaining boundaries with your patients

– Promote a professional and respectful environment within your practice

– Strategies to maintain high energy levels and a positive outlook. Manage difficult patients with confidence and poise.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorative dentist, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

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conferências (1 pessoa)

Director of the business school for dentists "Delphi". 13+ years of experience in dental business development. 32+ years of experience in dentistry.

Organizador

OHI-S

4.72 (21133 votos)

OHI-S is the world's leading educational platform for dentists worldwide!

Our core product is training led by the top global speakers in all branches of dentistry. On our platform, you will find courses covering every dental specialty. We offer a comprehensive range of educational formats: congresses, seminars, hands-on workshops, and online courses.

We provide education in 7 languages: English, Spanish, Portuguese, German, French, Ukrainian, Russian.

Our offline projects take place in the most picturesque locations around the world: Kyoto, Florence, Rome, Bologna, Vienna, Berlin, and Prague. Our clients always have a unique opportunity to combine acquiring valuable knowledge with experiencing rich cultural environments.

OHI-S is not just a platform, it’s an entire ecosystem for professionals. Our mobile application, marketplace, and specialized social network connect dentists from all corners of the globe, creating a powerful community for knowledge exchange and collective growth.

Mastering Patient Management. Keep Your Energy High and Your Practice Flourishing