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Face-To-Face: Delivering an Immersive Customer-Centric Experience
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Laura Nelson
Detalhes do curso
Palestrante
Comentarios
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1h 27m
Aula
Face-To-Face: Delivering an Immersive Customer-Centric Experience
Laura NelsonA aula está incluída nos próximos cursos:
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Obtenha acesso a este curso e a mais de 2 800 horas de formação com Premium.
...por ano
O que está incluído em
Este webinar
Detalhes
1h 27m
1.25 CE Credits
Inglês
Acesso à gravação durante o período de Premium
Programa de aula
– Administrators as the face of the clinic
– The value of teamwork
– Why patients don`t come back?
– 5 criteria for perfect customer service
– Basic rules of the customer service
– Phone Service: SMILE Guide and Goals
– Presentation of the treatment plan to the patient: principles
– Team Communication: 3 Rules of Leadership.
Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.
A aula está incluída nos próximos cursos: