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Lesson 12. Working with conflicts

5.00 (6 votos)
Inglês
Arquivado
Usar código promocional / pontos (Entrar)
O que está incluído:
38m
inglês

Programa de aula

Conflict with the client occurs when the interests of the client do not coincide with the interests of the seller. In the lesson we will consider techniques of behavior of the seller LAST, LATTE, SPA, TASS and others, which will allow to settle the conflict and to keep warm contact with the client.

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conferências (1 pessoa)

OHI-S Sales Director. Consultant in Management, Marketing and Organizational Development. Qualified consultant of the European Bank for Reconstruction and Development. Certified business trainer (International College of Business Trainers), over 15 years of trainer experience. Developed a range of author's programs in management, sales development, personnel motivation, personnel management and development, personal organization.

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